Terms of Trade

  • All pricing is displayed and charged in New Zealand dollars and include relevant taxes.
  • WCCL reserves the right to alter published prices at any time.
  • Tickets are valid for 6 months from date of purchase.
  • Tickets are valid for the journey stated and can be redeemed on any day within this period, no advance reservation is required
  • Please check WCCL’s operating calendar for opening dates and times.
  • Tickets are not valid for special events which may attract a separate admission fee.
  • Tickets cannot be exchanged for cash and are not refundable
  • Tickets that have expired are non-refundable.

 

PRIVACY & LEGAL POLICIES


Wellington Cable Car Limited has created this privacy statement in order to demonstrate our firm commitment to privacy. This document discloses our information gathering and usage practices.
New Zealand has robust laws regarding the privacy and security of your personal information, in particular the Privacy Act 1993.

The team at WCCL will take every step to ensure that your information remains confidential. The document below is a summary of the policies and procedures WCCL will follow when dealing with your personal information.
All enquiries should be directed to the following:
 
Passenger Service Manager
Wellington Cable Car Limited
30 Glover Street
Ngauranga
Wellington 6035
Phone: +64 4 472 0506
Email: info@wellingtoncablecar.co.nz


Personal Information Collected

WCCL only collects personal information for the purpose of facilitating the products and services purchased.
WCCL only collects personal information that is required to provide the product or service being purchased and/or supplied.
WCCL collects no personal information other than that required to sell and/or supply the products and services requested by the customer and that which is volunteered by the customer.

SHARING INFORMATION
WCCL will not share personal information collected with third parties other than those required in the provision of the services and
products purchased by the customer or as required by New Zealand law. Third parties involved in the delivery of the services and products purchased by the customer will use that customers’ personal information, as supplied by WCCL solely for the purposes of delivering the services or products purchased.

WCCL does not and will not rent or sell your personal information.

STORING INFORMATION
WCCL stores all personal information supplied by the customer on a secure database with controlled access.
Alteration or deletion of personal information
A customer may, at any stage request WCCL to alter, update or delete personal information by corresponding with WCCL using the above listed contact details.

PERSONAL INFORMATION VIA THE INTERNET
WCCL uses a secure credit card system supplied by Digital Payment Solutions (DPS) for processing credit cards. WCCL displays the DPS logo on the payment pages of its web sites, for further information please following the link provided. All credit card payments are processed by DPS.  WCCL does not store any credit card numbers.

No data transmission over the Internet can be guaranteed to be 100% secure, unless it is processed through a Secure Credit Card System such as that provided by DPS. While WCCL strives to protect your personal information it cannot ensure or warrant the security of any information transmitted by the customer via email or customer response form.

USE OF YOUR INFORMATION
WCCL does not sell or rent your personal identification to third parties.
We release personal information only when we believe release is appropriate to comply with law; enforce or apply our terms and conditions; or protect the rights, property, or safety of Wellington Cable Car Limited, our users, or others.

EMAIL
It is our policy to immediately remove any customer from any mailing list upon the customer’s request.
We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments.
 

Security

We work diligently to protect the security of your personal information.
We protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. When paying for travel your details are encrypted and securely stored by Direct Payment Solutions (DPS).
WCCL takes all reasonable steps to keep any collected personal information secure and to protect that information from misuse or loss and from unauthorised access, modification or disclosure.
Please note however that total security of data transmission over the internet cannot be guaranteed. WCCL therefore cannot guarantee and does not warrant the security of information transmitted over the internet.
 

Third Party Links

Wellington Cable Car Limited has no control over either the content of Third Party Links or their privacy policies.


Updates to our Information Practices

From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices.
 

Wellington Cable Car Limited Website Disclaimer

INFORMATION ON THIS WEB SITE IS PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

While every effort has been made to provide the most accurate information we advise that Information on this web site may contain technical inaccuracies or typographical errors. WCCL may at any time and without notice make changes to, improvements to and/or alterations to the information and the products and services on this web site.

WCCL makes no representations whatsoever about any other web site which may be accessed through this site.

IN NO EVENT WILL WCCL BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF YOU ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 
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Contact us
info@wellingtoncablecar.co.nz
+64 4 472 2199
Cable Car Lane
280 Lambton Quay
Wellington FIND US ON GOOGLE MAPS