FAQs English

Frequently Asked Questions
Cable Car at Kelburn Terminal
One of New Zealand's only funicular railway
The Counterwheels and cable
The counter wheels and the cable
How do I find the Cable Car?

Find us at Lambton Quay, View Google Map

The Cable Car lower terminal is located at 280 Lambton Quay, Wellington. The entrance is located at the end of the Cable Car Lane between Countdown supermarket and Flight Centre, near McDonalds.

Find us at Kelburn, View Google Map

The Cable Car upper terminal is located at 1 Upland Road, Kelburn. Next to the Cable Car Museum.

Lambton Quay Entrance
Lambton Quay Entrance
Kelburn Entrance
Kelburn Entrance
Where can I park my car?

There are no public parking provided at the Cable Car, Please see the 'Parking' page for more information.

How do I buy Cable Car tickets?

You can buy Cable Car tickets online or at the Cable Car Ticket Office on Lambton Quay on the day of arrival. 

Bookings  are not required for general travels on the Cable Car. However, it is recommended to book in advance if you are travelling as a school or tour group. Group bookings should be made via Contact Us page.

How does the Cable Car tickets work?

You can buy a Return or a One Way ticket:

Return ticket entitles you to one uphill and one downhill trip on the Cable Car.

One Way ticket can be used in either direction between Lambton Quay and Kelburn Station.

If you would like to visit the intermediate stations, you can disembark and embark again from the same station to complete your One Way or Return Trip. 

Cable Car tickets purchased online or from the Ticket Office are valid for six months from the date of purchase.

Can I get a refund on my Return ticket?

Please consider your travel plans carefully when purchasing a Return ticket as refunds are not available for activated tickets. Tickets purchased are valid for six months from the date of purchase so you can use it another time.

Can I pay for my Cable Car tickets with EFTPOS or credit card?

Yes, you can buy your tickets online using your credit card 24/7. You can also use your credit card or EFTPOS to buy tickets from the Cable Car Ticket Office at Lambton Quay Terminal during operating hours.

We accept Visa, MasterCard and China UnionPay, Alipay and WeChat Pay. We do not accept American Express.

We Accept

 

Do you have discount offers for seniors and students?

We do not have senior fares. We are part of the passenger transport reimbursement scheme under the New Zealand Government SuperGold Card concession, however this is only applicable to New Zealand SuperGold Card holders. There is currently no reciprocal arrangement with any other country.

Student discount are available for all New Zealand students, a valid New Zealand student ID must be provided upon purchase. 

Can I take on a pram/bike/mobility scooter/wheelchair on the Cable Car?

Yes! The Cable Car entrance and exits are specially designed with wide gates that are suitable for standard prams/ bikes/mobility scooters/wheelchairs. Ramps are also installed at the top boarding platforms at all stations for easy access. Users should access the Cable Car via the top doors. 

Bikes must be held and controlled throughout the journey. There is a maximum of two bikes per car.

Can I bring my dog on the Cable Car?

With the exception of disability assist dogs, dogs are not allowed to travel in the Cable Car due to health and safety reasons.

Why is it called a Cable Car?

The term "Cable Car" was really a misnomer, as the tramway was technically a funicular worked on the counterbalance principle. But the trams retained and used the true cable tram grippers and brakes, hence the term "Cable Car" was used and have retained its name since it first opened in 1902.

What type of Cable Car is it?

The Cable Car is a funicular railway rising 120 metres over a length of 612 metres with the ride taking only five minutes. The line rises at a constant grade of 1 in 5 (20%), through three tunnels and over three bridges. It looks similar to the Hong Kong Peak Tram. Many visitors ride the Cable Car but it’s use is not simply confined to tourist, as many Kelburn residents and University students travel on the cars on a daily basis. 

Got a question for us? Visit our Contact Us page.