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Snapper Update

Snapper transfer

So, why was Snapper discontinued?
Snapper has provided payment options to the Wellington Cable Car for the past 10 years, but the Snapper scanners were at the “end of life”, and the existing Snapper solution for the Wellington Cable Car is not compatible with a transition to the National Ticketing Solution (NTS). 

Faced with the choice of significant investment to upgrade our existing solution, or waiting to invest in the NTS, we have elected to pause until the NTS is available. This will ensure we can continue operating on the same self-funding, user-pays model – at no cost to the ratepayer – established over the past 120+ years of operations.  

Do you have a Multi-trip product loaded onto your Snapper card? 
Our Snapper equipment was removed on 30 September 2023, and we are no longer able to physically transfer trips over to our Multi-trip cards.

Do you hold a Cable Car Membership card? 
As a membership card holder, this change will not affect you, however if you do decide to discontinue your membership at any time, we wanted to let you know that there are other regular-rider discounts available including our 5, 10 and 25 Multi-trip products, which continue to offer a more affordable payment option than Snapper. 

New to the neighbourhood? 
Welcome! If you’re a new Cable Car user, you may not be aware of our regular-rider discounts eg: 

  • Multi-trip cards (5, 10 or 25 trips) offer discounts of up to 60% on a standard fare (e.g., on a 25-trip card, you’ll pay just $2.56 per trip compared to $6 for a standard fare)
  • Memberships offer unlimited trips for a 3-month period 

If you have any further questions or concerns, please feel free to contact us.

Snapper FAQ's

The solution was at its “end of life”, and the proposed Snapper solution for the Wellington Cable Car is not compatible with a transition to the NTS (“National Ticketing System”). Faced with the choice of a significant investment to upgrade our existing solution or waiting to invest in the NTS, Wellington Cable Car has elected to pause until the NTS is available.

The last day that Snapper cards could be used on the Cable Car was 30 September 2023. The equipment was removed from the site that evening.

Several options save the user between 35-70% off the general admission fare, including Multi-trip and Membership products. All of these options are also a lower per-trip price than the previous Snapper fare.

We no longer have the capabilities to check if trips were on your Snapper card, so we are unable to transfer any trips over to a Cable Car Multi-trip card.

Free off-peak travel is available to New Zealand SuperGold cardholders.

Monday-Friday

  • 9am - 3pm, and after 6:30pm

All day weekends and public holidays.

During on-peak travel, New Zealand SuperGold cardholders are eligible for the concession rate for general admission, multi-trip and membership cards.

Please have your SuperGold card with you to easily scan the barcode on the back of your card or to show proof of eligibility.

A Multi-trip card is a card registered to a single user offering 5, 10 and 25 trips at a reduced fare with different price points for an adult, concession or child. Savings vary between 35-60% off standard rates (from $2.56 to $3.60 per trip).  

A Cable Car Membership is a card registered to a single user offering unlimited travel for 3 months. If using 3 times per week (return) the saving is 70% off the general admission fare. Those who use it more than 3 times per week would see even higher savings.  

  • Adult: 
    $135.00
  • Concession: (Only available for purchase with a NZ Student, NZ Community Services Card, NZ SuperGold Card)
    $88.00

  • Child: (5-15)
    $68.00

Memberships are valid for 90 days from the date of purchase.

The Cable Car is not part of the ‘Public Transport Operating Model’ , therefore we can’t offer those prices, but we do offer some great discounts with our multi-trip and membership products.